TERMS AND CONDITIONS

Sage Catering's terms & conditions are accepted fully by the client when the contract is signed

MENU & PRICING

Menu prices are correct at the time that they are quoted. Whilst we do our best to maintain

quoted prices, under exceptional circumstances, we reserve the right to amend prices up to

6 weeks prior to the event. Exceptional circumstances would include situations such as food

& wage inflation greater than 5%. All Sage catering prices are subject to VAT.

Orders will be confirmed by email 12 weeks before the wedding day (invoice also due at this

point) The final number of guests will need to be confirmed 7 working days before the event wit

payment no later than 5 working days before the event; no refunds will be made after the 12

week payment cut-off date if numbers go down

WEDDING BREAKFAST/ NIGHT BEFORE ORDERS OVER £1000

A £500 non-refundable deposit is required to secure your booking for the selected date.

Orders will be confirmed by email.

Final number of guests will be confirmed 12 Weeks before the event

An increase in the number of guests can usually be accommodated up to 7 working days

before the event.

The remaining balance will be invoiced upon confirmation of numbers and is due no later

than 12 weeks prior to the date of the event.

FOOD TASTINGS

We are very busy at the weekends so tastings are held during the day/midweek. Our tasting

schedules are published by the office. Tastings are chargeable at £55 per person

CONFIRMATION

When a reservation is verbally booked, clients have 15 working days to confirm the

provisional booking by confirming via signing the contract.

CANCELLATION

Orders over £200 cancelled with more than 6 months-notice are liable for a late cancellation

charge of 50% of the total amount due. For events cancelled with less than 6 months, the fu

amount will be payable. Sage Catering reserve the right to cancel any bookings without

liability on its part in the event of unforeseen circumstances (Act of God) over which they have

no control.

ALLERGIES

Sage catering cannot guarantee that any produce on our menu is totally free from nuts, nut

derivatives or other ingredients to which guests may have a serious allergic reaction, as we

cannot operate in a nut free environment. We would therefore advise guests with a severe

allergy to nuts or other ingredients to talk to us directly to arrange an alternative to the

chosen meal.FORCE MAJEURE

Sage catering will make every reasonable effort to perform its obligations under contract but

shall not be liable for any delay or failure to perform any part of the contract as a result of

factors outside of its control. In cases where a force majeure event occurs we will offer to

delay or postpone our services to a mutually convenient date. Where you chose to cancel

the contract rather than allow us to postpone or delay our service to you, you will not be

entitled to a refund of any monies paid to us. We also reserve the right to pass any

additional costs incurred as a result of postponement or delay onto you ( for example a year

on year price rise)

INSURANCE

Sage catering always recommend that clients take out event insurance from a reputable

independent insurance supplier to cover themselves against the effects of cancellation and

force majeure events.

DRINKS

We will prepare, pour and serve your drinks for a maximum of two hours during your drinks

reception. We also ask that you keep the reception drinks fairly simple.

We will serve – wine, sparkling wine, bottles beer and ciders, no mixed drinks.

If canapés are not ordered from us then there is a service charge of £4 per head will apply.

CATERING FACILITIES & EQUIPMENT HIRE

When the client is providing the venue, they must ensure that Sage catering has sufficient

transport access, running water supply, adequate electricity supply and access to a toilet

facility. If the venue if a marquee we would also require a service/catering tent of 6m X 6m,

trestle tables (numbers being dependent on the size of the event) and preferably recycling

and waste bins.

LEFTOVERS

In accordance with appropriate current food legislation, Sage catering reserves the right to

discard any leftover food items, after the agreed event timetable, where there is a

reasonable risk for food borne illness to occur.

CLEARING UP AFTER THE EVENT

Sage catering will clean the areas used after an event- however if unreasonable

mess has been made a charge of £500 for additional cleaning will be charged

FOOD QUANTITY

Sage catering will prepare between five- ten percent (5%-10%) overage based on the final

number of guests registered by the client. Part of this overage is to include food for the staff.

The client will not be charged for this.

CLEARING

Sage catering will make every effort to leave an outside event kitchen as we found it. We will

ensure that our equipment is cleared, packed & removed and that rubbish is left bagged.

Sage with zest are not responsible for clearing the ‘party area’ unless specifically contracted

to do so.

DAMAGE

If Sage catering’s property or that of our suppliers is wilfully or negligently damaged or

stolen at an event, the replacement cost is payable by the clients.SUBSTITUTIONS

Sage catering reserves the right to substitute products without prior notice. This could

mean

that an element of your dish is changed on your wedding day if fresh food supply is not

adequate or up to standard. If food comes in form a supplier and the temperature or

appearance does not meet standard food practises then this can be substituted without

prior

notice to ensure general food safety.

CUSTOMER COMPLAINTS

Complaints must be logged within 24 hours of the event. Please

email info@sagecatering.org to log the complaint

DATA PROTECTION

Sage catering has a strict policy for handling customer information. It is confidential and

protected to the fullest extent possible. Sage catering will not disclose or distribute

customer

information to third parties without prior written consent of the customer.

Other

Please read through our terms and conditions carefully and certainly before you order! We

are a 'boutique' sized company and are passionate about what we do - which is

to provide

delicious, locally sourced and organic where possible celebration food for you and your

guests to feast on. Our small size and general overheads mean that our cancellation clause

has to be rigorously adhered too - as we simply cannot fill a vacated date without at least

60

days-notice in advance.

If you have booked our services through Castle D'evercy weddings please note that

our

terms and conditions still apply. Our contract with you is formed with Castle D'Evercy

as our

agent when you enter into a contract with them and one of Castle D'Evercys own

terms is

that you need to avail yourself and agree with the terms and conditions of your suppliers

before booking.

Prices are subject to change in line with inflation, variations in excise duty and market

fluctuations in the price of food stuffs and the need to maintain our margins; all price rises

will be posted on this website.

Evening food service for all menus is from 9.30pm to 11 pm (with a finish time no later than

11 pm); later service can be arranged for a supplemental charge. Later service can be

arranged for a charge of £175 for any period after 11 pm up to midnight and £250 for any

period after midnight.

All dietary requirements can be catered for with a minimum of 48 hours notice.

Ordering process: use the online form to send us your choices. An invoice will be returned

to

you which is payable no later than 12 weeks before the event.

A minimum spend of £750 applies to all evening functions; for lunch orders, a minimum

spend of £250 applies.Minimum orders are as follows; for cold food 75% of guests must be catered for; for hot food

100% of guests must be catered for

For evening food- Paper plates and either wooden or plastic knives and forks are used. If

china and stainless steel cutlery is preferred a hire and wash up charge of £4.50pp applies

Crepes and ice cream are regarded as supplementary food items which must be ordered in

addition to your choice of evening food and do not count towards the min. spend.

If no evening food is ordered and you wish to serve your wedding cake in the Stables then a

charge of £4.50pp applies.

Menus are subject to change from time to time.

If you choose a hot breakfast item the following morning it must apply to 100% of the guests

with a minimum order value of £500.

For offers staff are employed for a maximum of 5 hours for the drinks reception and wedding

breakfast. Where service overruns this time period a fee of £250 per hour (or part thereof)

will be charged or breakfast components the following morning will be modified to make up

for the staffing shortfall.

A minimum spend of £2,000 is required on a ‘night before event’

. This can be spent on

drinks as well as food, however this has to be pre-ordered quantities and paid prior to the

event date.